Kia ora and Welcome to The Tourism Chat Show, your passport to the world of travel and tourism! Hosted by Michelle Caldwell, an experienced senior marketer in the NZ Tourism Industry, you will be taken on a captivating journey through the industry. Join us every Wednesday as we explore the insights, stories, and wisdom of tourism’s brightest minds and most fascinating personalities. Whether you’re an industry veteran, or just starting out, or you’re just curious about the latest tourism trends and tips, this podcast is your ultimate destination for all things tourism. So fasten your seatbelts, and let’s embark on this exciting adventure together! Powered by: Destinate NZ www.destinatenz.com
Episodes
Wednesday Oct 18, 2023
A Life in Tourism - with Mark Quickfall
Wednesday Oct 18, 2023
Wednesday Oct 18, 2023
Totally Tourism's Mark Quickfall joins us on the podcast today to discuss his 30 year love affair with the tourism industry.
We cover the changes and challenges he's seen throughout his time in tourism, what has changed for the better (and worse) and he shares his views on governance and advice for operators starting out in the tourism industry.
We tackle the hot topic of tourism in Milford Sound and what's required to get things done.
And in the quick fire we ask Mark who the most famous person in his phone is.....
Thanks for tuning in to The Tourism Chat Show.
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Powered by https://www.destinatenz.com
If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support The Tourism Chat Show is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with us:
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Instagram: https://www.instagram.com/thetourismchatshow
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Oct 11, 2023
New Name, New Look - Welcome to The Tourism Chat Show
Wednesday Oct 11, 2023
Wednesday Oct 11, 2023
It has been a while since you've heard from us, but we are still here, and still committed to publishing great content for you to enjoy.
This is a new era for our podcast, with a refreshed look and feel, new music and a great line up of guests from not only New Zealand, but around the world!
This short episode outlines our plans and we'll be back next week with our very first guest.
Powered by: Destinate NZ
Wednesday Apr 26, 2023
Two Weeks to Go! with TIA CEO Rebecca Ingram
Wednesday Apr 26, 2023
Wednesday Apr 26, 2023
In today's episode, we have the pleasure of hosting Tourism Industry Aotearoa's Chief Executive, Rebecca Ingram. We delve into her first year in the role, the various projects she has been involved in, and the challenges she foresees in the industry. However, the primary focus of our discussion is on TRENZ, New Zealand's most significant tourism trade show. With only two weeks left until the event, we explore the changes made to the traditional program, the new additions to the event, and the exceptional theming that promises to wow the delegates. Furthermore, we discuss the importance of the tourism industry in New Zealand's economic recovery, particularly in the wake of the COVID-19 pandemic.
Tourism Industry Aotearoa - https://www.tia.org.nz
TRENZ - https://www.trenz.co.nz
___________________________________________
If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Thursday Apr 20, 2023
TRENZ Talk - Maximise Your Impact
Thursday Apr 20, 2023
Thursday Apr 20, 2023
As the TRENZ trade show in Ōtautahi Christchurch approaches in three weeks, we're sharing tips on how to make the most of your time there. We discuss the importance of preparation to ensure a smooth week, using appointment times to build relationships and gain market insights, structuring presentations during appointments, and following up after the event. We're fortunate to have Adele Marsden from New Zealand Educational Tours, and Louise Bilbie and Rachel Wallace from ANZCRO in Australia, joining us to share their memorable experiences with TRENZ appointments and provide tips for standing out with buyers at the trade show.
Timings:
14.28 - Adele Marsden (https://www.nzet.co.nz)
23.31 - Louise Bilbie and Rachel Wallace (https://www.anzcro.com.au)
34.57 - Update on gifts and pack-in details at TRENZ
_____________________________________________________________
If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Apr 05, 2023
Chat GPT & Tourism - with Yonder’s James Donald
Wednesday Apr 05, 2023
Wednesday Apr 05, 2023
In this episode, we welcome James Donald, co-founder of Yonder and Head of Development to the show.
We explore the fascinating world of ChatGPT, a cutting-edge language model developed by OpenAI. Based on the GPT-3.5 architecture, ChatGPT is capable of understanding and generating human-like language, making it a valuable tool for a variety of applications, including tourism.
We delve into how ChatGPT works, including its training process and the types of data it uses to generate responses. We also discuss the potential impact of ChatGPT on the tourism industry, such as its ability to provide personalized recommendations and language translation services and also cover off some of the ethical considerations in using it.
Join us as we discover the inner workings of ChatGPT and explore its potential to revolutionize the way we communicate and travel in the future.
You can find James here > https://www.yonderhq.com/contact-us
______________________________________________
If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Mar 29, 2023
TRENZ Talk Partner Update - with Christchurch NZ
Wednesday Mar 29, 2023
Wednesday Mar 29, 2023
This week we head to Ōtautahi Christchurch to have a chat with Christchurch NZ's Head of Tourism, Kath Low.
In May, TRENZ returns to Christchurch for the first time since 2006! (who was there?)
A lot has happened since then so we cover off what's new and exciting, some of the things we can expect (but not ALL the secrets) and Kath very generously shares some local insider tips on what to do over the weekend if you're extending your stay.
It's less than 6 weeks to go until we are at TRENZ so now is the time to start planning your stay and to get excited about what you're going to experience.
For more info, head to https://www.christchurchnz.com/
_______________________________________
If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Mar 22, 2023
Checking in with Hawke’s Bay - with Heather Matthews
Wednesday Mar 22, 2023
Wednesday Mar 22, 2023
It was a month ago that Cyclone Gabrielle ripped through parts of the North Island so today we head to Hawke's Bay for an update on how the visitor sector is faring with Hawke's Bay Tourism Trade Marketing & Sales Manager, Heather Matthews.
We have an in-depth discussion about the state of tourism in Hawke's Bay covering off access in and out, what's open, how the locals feel about welcoming back visitors and of course, how we can all help.
It's time to start planning that winter getaway to Hawke's Bay!
__________________________________________
If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Mar 08, 2023
The Big Cruise Restart - with Rohanca du Plessis Wentzel
Wednesday Mar 08, 2023
Wednesday Mar 08, 2023
It has been two long years since we did a cruise update on the show so today we're delighted to welcome Ro du Plessis-Wentzel from ID Tours to discuss how the restart has gone, the incredibly challenging summer we've had, plus what they look for when building shore excursion programmes for their cruise line customers.
It's a very informative episode for anyone who works in the cruise industry, or for tourism operators who are keen to learn more about this growing industry.
__________________________________
If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Mar 01, 2023
TRENZ Talk 2 - Sorting your appointment schedule
Wednesday Mar 01, 2023
Wednesday Mar 01, 2023
If you're attending TRENZ this year, this is an episode designed to help you make the most out of your appointment schedule.
I'll cover off my tips for building your comprehensive trade page on TRENZ Connect as well as the homework you should start doing NOW to be prepared for the appointment schedule opening on 6th March.
Tune in, take notes and get cracking on organising yourself for the biggest Tourism Trade event of the year!
Some useful tips:
- Page builder user guide https://portal.trenzconnect.co.nz/guides/TRENZ_Connect_Seller_Guide.pdf
- TRENZ FAQs page https://www.trenz.co.nz/trenz/trenz-2023/faqs
- TRENZ Seller page https://www.trenz.co.nz/trenz/trenz-2023/sellers
- TRENZ TS page https://www.trenz.co.nz/trenz/trenz-2023/tourism-services
- TRENZ Seller/TS programme (download) https://www.trenz.co.nz/media/3555/download/Seller%20and%20TS%20Programme%202023.pdf?v=1
- Unofficial functions form https://forms.office.com/r/UgT5HB82wi
- Sellers TRENZ Tips #2 https://mailchi.mp/tia.org.nz/trenz-tips-15800808?e=14f98c2d70
____________________________________
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Monday Feb 27, 2023
Welcome back to 2023
Monday Feb 27, 2023
Monday Feb 27, 2023
Thanks for tuning in to our first episode of 2023.
What a start to the year it has been. Today is a short episode welcoming in the New Year (we're starting it late) and I also share some tips for communicating through a crisis.
If you're an operator struggling in one of the weather affected regions and need some help, please don't hesitate to contact me to see how I may be able to assist.
Happy New Year.