Kia ora and Welcome to The Tourism Chat Show, your passport to the world of travel and tourism! Hosted by Michelle Caldwell, an experienced senior marketer in the NZ Tourism Industry, you will be taken on a captivating journey through the industry. Join us every Wednesday as we explore the insights, stories, and wisdom of tourism’s brightest minds and most fascinating personalities. Whether you’re an industry veteran, or just starting out, or you’re just curious about the latest tourism trends and tips, this podcast is your ultimate destination for all things tourism. So fasten your seatbelts, and let’s embark on this exciting adventure together! Powered by: Destinate NZ www.destinatenz.com
Episodes
Wednesday Mar 01, 2023
TRENZ Talk 2 - Sorting your appointment schedule
Wednesday Mar 01, 2023
Wednesday Mar 01, 2023
If you're attending TRENZ this year, this is an episode designed to help you make the most out of your appointment schedule.
I'll cover off my tips for building your comprehensive trade page on TRENZ Connect as well as the homework you should start doing NOW to be prepared for the appointment schedule opening on 6th March.
Tune in, take notes and get cracking on organising yourself for the biggest Tourism Trade event of the year!
Some useful tips:
- Page builder user guide https://portal.trenzconnect.co.nz/guides/TRENZ_Connect_Seller_Guide.pdf
- TRENZ FAQs page https://www.trenz.co.nz/trenz/trenz-2023/faqs
- TRENZ Seller page https://www.trenz.co.nz/trenz/trenz-2023/sellers
- TRENZ TS page https://www.trenz.co.nz/trenz/trenz-2023/tourism-services
- TRENZ Seller/TS programme (download) https://www.trenz.co.nz/media/3555/download/Seller%20and%20TS%20Programme%202023.pdf?v=1
- Unofficial functions form https://forms.office.com/r/UgT5HB82wi
- Sellers TRENZ Tips #2 https://mailchi.mp/tia.org.nz/trenz-tips-15800808?e=14f98c2d70
____________________________________
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Monday Feb 27, 2023
Welcome back to 2023
Monday Feb 27, 2023
Monday Feb 27, 2023
Thanks for tuning in to our first episode of 2023.
What a start to the year it has been. Today is a short episode welcoming in the New Year (we're starting it late) and I also share some tips for communicating through a crisis.
If you're an operator struggling in one of the weather affected regions and need some help, please don't hesitate to contact me to see how I may be able to assist.
Happy New Year.
Wednesday Dec 21, 2022
We Wish you a Merry Christmas - with Lisa Chambers
Wednesday Dec 21, 2022
Wednesday Dec 21, 2022
Chamber is back for the last episode of 2022 and boy is this a fun episode! Here's a list of all the topics we cover in this action packed show.
2.31 - Differences between working in Australia and New Zealand
4.28 - Travelling long haul again - what's changed?
6.01 - Tourism Australia's Marketplace event in the UK
14.22 - ATEC Meeting Place in Cairns
17.24 - What they're saying about NZ
20.09 - Is Regenerative Tourism a thing in Australia?
24.49 - Things we've learnt in 2022
35.32 - What we're taking into 2023 - our plans
42.47 - Merry Christmas from us
Thanks for listening in and supporting this podcast in 2022, we hope to have you back to join us in 2023 - the next episode will air on18th January 2023.
Meri Kirihimete
________________
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Dec 14, 2022
TRENZ Talk Partner Update - with Air New Zealand
Wednesday Dec 14, 2022
Wednesday Dec 14, 2022
Air New Zealand are one of the major partners for TRENZ so we are fortunate to have two international GMs join us today for a market update.
Ben Evers-Swindell, General Manager Americas and Jonathan Zhang, General Manager Asia for Air New Zealand join Michelle in today's episode.
We discuss the level of interest from trade in attending TRENZ 2023 and changes in the distribution channel in these major markets. We touch on Air NZ network and capacity updates with some surprising results!
And we look at demand for travel to NZ alongside some changes in booking patterns and consumer trends.
It's a really informative episode packed with insights from the international General Managers.
Thank you to Air New Zealand for being so generous with your team's time, and for also being such a great partner for TRENZ.
____________________________________________
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Dec 07, 2022
What’s new at Qualmark? - with GM Steven Dixon
Wednesday Dec 07, 2022
Wednesday Dec 07, 2022
Steven Dixon has been the General Manager at Qualmark for just over a year now so we thought now is the right time to catch up and hear about the plans he has for the future of the quality assurance programme.
Steven gives us insight into the benefits of being part of Qualmark and shares some of the challenges they've had and how they are working their way through them.
He tells us about some of the updates we'll see to Qualmark and shares some tips on how to get ready for that assessment.
Keep an eye out for Qualmark's new website coming soon!
__________________________________
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
If you'e like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Nov 30, 2022
The Small Lodge with a HUGE heart - with Nadine Toe Toe
Wednesday Nov 30, 2022
Wednesday Nov 30, 2022
Fresh off their two big wins at this year's NZ Tourism Awards, we welcome Nadine Toe Toe from Kohutapu Lodge and Tribal Tours in Murupara.
This is a raw and real interview that covers starting a regenerative tourism business before it was even a thing we talked about. Nadine opens up on the challenges they've faced and the success they've had through their very authentic connection with their local community.
Every now and then, you sit and listen to someone speak who really inspires you, someone you just want to give a big hug to and say thank you for all you do..... this was that interview for me.
I hope you enjoy it as much as I did.
https://www.kohutapulodge.co.nz/
____________________________
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Nov 23, 2022
Gumboots and Tourism- with PurePods’ Kate Baxter
Wednesday Nov 23, 2022
Wednesday Nov 23, 2022
PurePods have received a lot of attention in the news recently with their capital raise, so I thought it would be fun to have a chat with their Business Development Manager, Kate Baxter to find out more.
Kate has a history working in tourism but has now swapped her high heels for gumboots and combined her love of the country with her industry experience.
PurePods offer farmers a fantastic way to diversify their income and with it, provide some really unique and innovative sustainability projects and goals.
If you have space and want to know more about PurePods, you can find them here https://www.purepods.com/
_______________________________________
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Nov 16, 2022
TRENZ Talk 1 - Why should I attend TRENZ?
Wednesday Nov 16, 2022
Wednesday Nov 16, 2022
TRENZ is New Zealand’s largest international tourism business event and most important event of the year on the tourism events calendar. TRENZ brings hundreds of international Travel Buyers together to meet with New Zealand’s leading tourism operators (Sellers) over four days to build or renew relationships and negotiate business for upcoming seasons.
We’re excited to be heading to TRENZ at Te Pae Christchurch Convention Centre, Ōtautahi Christchurch in 2023.
This week we cover off why you should attend Trenz. We’re very excited that 2023 will see the first full Trenz since 2019 and the first in Ōtautahi Christchurch since 2006!
5:49 What is TRENZ?
11:07 Operator Perspective – Rob Jewell, CEO Fox Glacier Guides
15:44 Purpose of TRENZ
17:36 TRENZ Tech
18:50 What’s new for 2023?
21:40 RTO Perspective – Rebecca Evans, Marketing Manager, Hamilton Waikato Tourism
28:19 My top 10 tips on why you should go to TRENZ
Here’s a list of useful links
- TRENZ website
- Seller specific page
- FAQs–we will continue to add to this as planning progresses
- Seller pricing (pdf download)
- Seller criteria (pdf download)
- Tourism Services (formerly known as Trade Booths) page
- Tourism Services pricing (pdf download)
- Tourism Services criteria (pdf download)
- TRENZ/TRENZ Connect –how it works
Melissa is the Seller expert and the one for you to know. Seller questions are best sent to: info@trenz.co.nz
Adrienne is the TIA membership guru and can help get new members signed up - contact her at member@tia.org.nz
__________________________________________________________________
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Thursday Nov 03, 2022
Tourism Chat - with Zac Watson
Thursday Nov 03, 2022
Thursday Nov 03, 2022
This week we welcome Maverick Digital's Zac Watson to the show.
Zac is Head of Partnerships at Maverick but has held a variety of interesting roles throughout his tourism career. We chat about everything tourism, from his career journey, to his studies and look at advice for those starting out in the industry and operators heading into our first proper tourism summer for a number of years.
I start the show by discussing Adult Play and the benefits of including this into your daily routine, not just at home, but also at work.
This episode is jam packed with tips and suggestions for all tourism businesses so please enjoy the show.
____________________________________________________
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Oct 12, 2022
Rail in the Regions - with Tracey Goodall
Wednesday Oct 12, 2022
Wednesday Oct 12, 2022
We're joined today by Tracey Goodall, GM at Great Journeys NZ and Commuter - Kiwirail. Tracey shares her very interesting career story to date and some of the success stories from working in the regions.
We also discuss the changes and reimagining of the tourism side of NZ Rail and what the team have been up to during the past two years.
This is a great story for those who might be looking at a career in tourism and wondering where their love of travel could take them.
Thanks for listening in.
__________________________________
Connecting Leadership to Success
This week is an ode to one of the most successful AFL Captains of all time - Geelong Cats' Joel Selwood. But bear with me, there is a correlation to tourism and to business.
I'm back from attending the AFL 2022 Grand Final with 100,023 others at the MCG and I couldn't help but notice to the leadership on and off the field and start thinking about how that relates to us in business.
So this is my short take! Would love to hear your thoughts so please drop me a line.
______________________________
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast