Kia ora and Welcome to The Tourism Chat Show, your passport to the world of travel and tourism! Hosted by Michelle Caldwell, an experienced senior marketer in the NZ Tourism Industry, you will be taken on a captivating journey through the industry. Join us every Wednesday as we explore the insights, stories, and wisdom of tourism’s brightest minds and most fascinating personalities. Whether you’re an industry veteran, or just starting out, or you’re just curious about the latest tourism trends and tips, this podcast is your ultimate destination for all things tourism. So fasten your seatbelts, and let’s embark on this exciting adventure together! Powered by: Destinate NZ www.destinatenz.com
Episodes
Wednesday Apr 05, 2023
Wednesday Apr 05, 2023
In this episode, we welcome James Donald, co-founder of Yonder and Head of Development to the show.
We explore the fascinating world of ChatGPT, a cutting-edge language model developed by OpenAI. Based on the GPT-3.5 architecture, ChatGPT is capable of understanding and generating human-like language, making it a valuable tool for a variety of applications, including tourism.
We delve into how ChatGPT works, including its training process and the types of data it uses to generate responses. We also discuss the potential impact of ChatGPT on the tourism industry, such as its ability to provide personalized recommendations and language translation services and also cover off some of the ethical considerations in using it.
Join us as we discover the inner workings of ChatGPT and explore its potential to revolutionize the way we communicate and travel in the future.
You can find James here > https://www.yonderhq.com/contact-us
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If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Mar 29, 2023
Wednesday Mar 29, 2023
This week we head to Ōtautahi Christchurch to have a chat with Christchurch NZ's Head of Tourism, Kath Low.
In May, TRENZ returns to Christchurch for the first time since 2006! (who was there?)
A lot has happened since then so we cover off what's new and exciting, some of the things we can expect (but not ALL the secrets) and Kath very generously shares some local insider tips on what to do over the weekend if you're extending your stay.
It's less than 6 weeks to go until we are at TRENZ so now is the time to start planning your stay and to get excited about what you're going to experience.
For more info, head to https://www.christchurchnz.com/
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If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Mar 22, 2023
Wednesday Mar 22, 2023
It was a month ago that Cyclone Gabrielle ripped through parts of the North Island so today we head to Hawke's Bay for an update on how the visitor sector is faring with Hawke's Bay Tourism Trade Marketing & Sales Manager, Heather Matthews.
We have an in-depth discussion about the state of tourism in Hawke's Bay covering off access in and out, what's open, how the locals feel about welcoming back visitors and of course, how we can all help.
It's time to start planning that winter getaway to Hawke's Bay!
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If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Mar 08, 2023
Wednesday Mar 08, 2023
It has been two long years since we did a cruise update on the show so today we're delighted to welcome Ro du Plessis-Wentzel from ID Tours to discuss how the restart has gone, the incredibly challenging summer we've had, plus what they look for when building shore excursion programmes for their cruise line customers.
It's a very informative episode for anyone who works in the cruise industry, or for tourism operators who are keen to learn more about this growing industry.
__________________________________
If you, or someone you work with has a great tourism story to share, and would like to come onto the show, please get in touch!
This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Mar 01, 2023
Wednesday Mar 01, 2023
If you're attending TRENZ this year, this is an episode designed to help you make the most out of your appointment schedule.
I'll cover off my tips for building your comprehensive trade page on TRENZ Connect as well as the homework you should start doing NOW to be prepared for the appointment schedule opening on 6th March.
Tune in, take notes and get cracking on organising yourself for the biggest Tourism Trade event of the year!
Some useful tips:
- Page builder user guide https://portal.trenzconnect.co.nz/guides/TRENZ_Connect_Seller_Guide.pdf
- TRENZ FAQs page https://www.trenz.co.nz/trenz/trenz-2023/faqs
- TRENZ Seller page https://www.trenz.co.nz/trenz/trenz-2023/sellers
- TRENZ TS page https://www.trenz.co.nz/trenz/trenz-2023/tourism-services
- TRENZ Seller/TS programme (download) https://www.trenz.co.nz/media/3555/download/Seller%20and%20TS%20Programme%202023.pdf?v=1
- Unofficial functions form https://forms.office.com/r/UgT5HB82wi
- Sellers TRENZ Tips #2 https://mailchi.mp/tia.org.nz/trenz-tips-15800808?e=14f98c2d70
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This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Monday Feb 27, 2023
Monday Feb 27, 2023
Thanks for tuning in to our first episode of 2023.
What a start to the year it has been. Today is a short episode welcoming in the New Year (we're starting it late) and I also share some tips for communicating through a crisis.
If you're an operator struggling in one of the weather affected regions and need some help, please don't hesitate to contact me to see how I may be able to assist.
Happy New Year.
Wednesday Dec 21, 2022
Wednesday Dec 21, 2022
Chamber is back for the last episode of 2022 and boy is this a fun episode! Here's a list of all the topics we cover in this action packed show.
2.31 - Differences between working in Australia and New Zealand
4.28 - Travelling long haul again - what's changed?
6.01 - Tourism Australia's Marketplace event in the UK
14.22 - ATEC Meeting Place in Cairns
17.24 - What they're saying about NZ
20.09 - Is Regenerative Tourism a thing in Australia?
24.49 - Things we've learnt in 2022
35.32 - What we're taking into 2023 - our plans
42.47 - Merry Christmas from us
Thanks for listening in and supporting this podcast in 2022, we hope to have you back to join us in 2023 - the next episode will air on18th January 2023.
Meri Kirihimete
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This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Dec 14, 2022
Wednesday Dec 14, 2022
Air New Zealand are one of the major partners for TRENZ so we are fortunate to have two international GMs join us today for a market update.
Ben Evers-Swindell, General Manager Americas and Jonathan Zhang, General Manager Asia for Air New Zealand join Michelle in today's episode.
We discuss the level of interest from trade in attending TRENZ 2023 and changes in the distribution channel in these major markets. We touch on Air NZ network and capacity updates with some surprising results!
And we look at demand for travel to NZ alongside some changes in booking patterns and consumer trends.
It's a really informative episode packed with insights from the international General Managers.
Thank you to Air New Zealand for being so generous with your team's time, and for also being such a great partner for TRENZ.
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This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
If you'd like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Dec 07, 2022
Wednesday Dec 07, 2022
Steven Dixon has been the General Manager at Qualmark for just over a year now so we thought now is the right time to catch up and hear about the plans he has for the future of the quality assurance programme.
Steven gives us insight into the benefits of being part of Qualmark and shares some of the challenges they've had and how they are working their way through them.
He tells us about some of the updates we'll see to Qualmark and shares some tips on how to get ready for that assessment.
Keep an eye out for Qualmark's new website coming soon!
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This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
If you'e like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast
Wednesday Nov 30, 2022
Wednesday Nov 30, 2022
Fresh off their two big wins at this year's NZ Tourism Awards, we welcome Nadine Toe Toe from Kohutapu Lodge and Tribal Tours in Murupara.
This is a raw and real interview that covers starting a regenerative tourism business before it was even a thing we talked about. Nadine opens up on the challenges they've faced and the success they've had through their very authentic connection with their local community.
Every now and then, you sit and listen to someone speak who really inspires you, someone you just want to give a big hug to and say thank you for all you do..... this was that interview for me.
I hope you enjoy it as much as I did.
https://www.kohutapulodge.co.nz/
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This is an independent podcast by tourism strategist Michelle Caldwell. We are absolutely dedicated to bringing you the best tourism business stories and sharing marketing tips and strategies to your ears each week! The best way you can support Destinate NZ is by subscribing, leaving a (rave!) review, (five star!) rating and spreading the word on social media with your friends, family, and colleagues- we love you for that! 🥰
Resources and Links to connect with Destinate NZ
Subscribe to our monthly newsletter and receive our free 101 Ways to Destinate your Tourism Business here
Say hi to us on social:
Facebook: https://www.facebook.com/DestinateNZ
Instagram: https://www.instagram.com/Destinate_NZ
Twitter: https://www.twitter.com/DestinateNZ
LinkedIn: https://www.linkedin.com/company/destinate-nz
Michelle Caldwell LinkedIn: https://www.linkedin.com/in/michellekcaldwell/
Website: www.destinatenz.com
Love the show? You can support us by buying a coffee ☕️ here — https://www.buymeacoffee.com/DestinateNZ
If you're like to advertise or feature on the show, please check out our media kit - https://www.destinatenz.com/podcast