Kia ora and Welcome to The Tourism Chat Show, your passport to the world of travel and tourism! Hosted by Michelle Caldwell, an experienced senior marketer in the NZ Tourism Industry, you will be taken on a captivating journey through the industry. Join us every Wednesday as we explore the insights, stories, and wisdom of tourism’s brightest minds and most fascinating personalities. Whether you’re an industry veteran, or just starting out, or you’re just curious about the latest tourism trends and tips, this podcast is your ultimate destination for all things tourism. So fasten your seatbelts, and let’s embark on this exciting adventure together! Powered by: Destinate NZ www.destinatenz.com
Episodes
Wednesday Mar 09, 2022
Solving the Tourism Workforce Dilemma - with Heidi Gillingham
Wednesday Mar 09, 2022
Wednesday Mar 09, 2022
It's no secret that tourism has a perception problem when it comes to encouraging youngsters into working in our industry. There has been a lot of work going on behind the scenes to improve this via the education system, community engagement and industry advocacy.
The Go with Tourism Workforce Wānanga in November last year brought together great minds from across the Tourism & Hospitality industry, associations, unions, educators and local/central government to develop solutions that will improve and build our workforce. The Action Plan 2 has just been released so we’re joined today by Go with Tourism’s new Programme Director Heidi Gillingham to discuss the outcomes.
Heidi Gillingham is one of New Zealand’s up-and-coming tourism leaders.
Having been in the industry in one way or another since leaving high school, it’s no surprise that her path in life led her to the adventure capital of the world. Originally from the UK, Queenstown was her home for seven years before relocating to Auckland in 2022.
Heidi progressed to the role of Programme Director for Go with Tourism after spending 18 months as a regional coordinator for the initiative, managing the Education Programme and other youth-oriented initiatives. Her previous work experience includes human resource management, and training and development with Taco Medic, AJ Hackett Bungy and Queenstown Resort College. In 2019, she won the HR New Zealand Emerging Practitioner of the Year Award.
Heidi’s motto is “work hard, play hard”. While she is a strong believer that good results come directly from hard work, she is equally adamant that success is found when one can switch off at the end of the day and enjoy life outside of the ‘office’.
To find a copy of the Action Plan 2 - click here >https://www.gowithtourism.co.nz/knowledge-hub/go-with-tourism-workforce-wananga-2021
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